Support

SENDLOC SUPPORT

Tell us what happened. Keep the useful details together.

Get help with Android or iPhone sharing, trusted contacts, delivery routes, or a private one-click email server. Start with the device and the exact step where the result changed.

Ask SendLoc first

Send a request

Choose the closest route

You do not need to diagnose the problem first.

App & sharing

Location, capture, recipients, and delivery on Android or iPhone.

Setup & access

Installation, permissions, app version, and device-specific behavior.

Private email server

Your one-click gateway, WordPress integration, or private delivery setup.

QUICK ANSWER

Ask before you file a request.

The SendLoc Guide checks published product guidance first. It does not guess when a workflow or platform limit is not documented.

Good questions to start with

How does Android quick capture work?
How do I share Quick Location on iPhone?
Which email or SMS route should I use?

Need a person? Send the detailed form below so the support team receives the platform, exact sequence, and any useful screenshot together.

One clear request

Send the details once.

A short sequence, the correct platform, and one useful screenshot are usually more helpful than a long diagnosis.

A useful support note includes

01
Your environment

Android or iPhone, app version, and the device involved.
02
The exact sequence

What you opened, tapped, or shared immediately before the result changed.
03
A visible example

Attach a screenshot only when it makes the issue clearer.

Keep sensitive details private. Never send passwords, SMTP credentials, access keys, or recipient information that is not required.

Prefer email? hello@sendloc.app

SUPPORT REQUEST

What do you need help with?

Required fields are marked. Add only the context needed to understand the request.

Name *

Email *

What can we help with? *

Platform *

App version

Tell us what happened *

Include the shortest sequence that reproduces the issue. Never include passwords, SMTP credentials, access keys, or private recipient details.

Screenshot or small supporting file

Optional: JPG, PNG, WebP, PDF, TXT, or CSV. Remove personal location or contact data that is not needed for the request.

Security Code *

URGENT SITUATION

SendLoc is not an emergency service.

If you or someone else is in immediate danger, contact local emergency services first. SendLoc helps route information to people you trust, but it should not be your only safety plan.

Check the workflow first

The quickest answer may already be in the product overview.

Set up the sharing flow

Review trusted contacts, delivery modes, and the four-step workflow.

How it works

Compare Android and iPhone

See the fastest reliable workflow supported on each platform.

Platform details

Review real-world scenarios

Find the sharing route that best matches the moment.

Safety scenarios